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For Information Regarding COVID-19

The Florida Department of Health’s COVID Call Center can be reached at (866) 779-6121 or COVID-19@flhealth.gov. If you think you have been exposed and develop a fever and symptoms, such as a cough or difficulty breathing, call your healthcare provider for medical advice.

How We Can Help

Complete THIS FORM to let us know your current needs.

 

211 connects callers from Putnam and St. Johns counties to health, social and human services and more than 4,000 programs. This FREE service is available 24/7, dial 2-1-1 or 904-632-0600 from any landline or cell phone.

Prevent Illness 

Illustration: woman sneezing on man
Know how it spreads
  • There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).
  • The best way to prevent illness is to avoid being exposed to this virus.
  • The virus is thought to spread mainly from person-to-person.
    • Between people who are in close contact with one another (within about 6 feet).
    • Through respiratory droplets produced when an infected person coughs or sneezes.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
Illustration: washing hands with soap and water
Clean your hands often
 
 
  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands
Illustration: Woman quarantined to her homeAvoid close contact
 
man in bed
Stay home
 
woman covering their mouth when coughing
Cover coughs and sneezes
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.  
man wearing a mask
Wear a facemask if you are sick
  • If you are sick: You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room. Learn what to do if you are sick.
  • If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.
cleaning a counter
Clean and disinfect
  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.